![]() It's very likely I got a Monday morning unit, and that these are adequate machines for the home office or student.but I can't recommend it based on my experience. The printer is nosy when loading a page, but the print process is quiet. Please reach out to the HP Support in your region regarding the service options for your printer. The printer still works, and prints well.but not great. If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure. Overall, the manufacturing quality seems awful. Trying to tap it loose caused the glass scanning surface to break. ![]() Once replaced, the printer's scanner malfunctioned - the scanner head was jammed. Dell cartridges are tweaked just enough that they are suposedly proprietary.you have to order from them. The printer would not recognize the color carttidge at setup and had to be replaced by Dell. Unlike HPs, the software for Lexmark is much much less memory intensive. (Dell uses Lexmark for their printers, allegedly.) The printer hooked up fine, and the software loaded quickly. I tried resinstalling the printer driver. ![]() I even restarted the printer (turned it off and on). I think this is not allowing me to print documents sent from the computer. But the printer still says 'ink low' for the black ink. The price on eBay was right for the printer so I decided to replace my older Lexmark AIO inkjet printer. The printer alignment page printed correctly. I purchased the Dell 964 becaue I need an all-in-one unit that doesn't take up to much space.
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